Flawed advice and the management trap : how managers can know when they're getting good advice and when they're not

목차 (Table of Contents)

• CONTENTS
• Preface = ⅶ
• Introduction = 3
• Part Ⅰ Getting Flawed Advice
• 1 Inconsistent and Unactionable Advice = 15
• 2 Organizational Consequences of Using Inconsistent Advice = 38
• 3 Why Flawed Advice Persists = 52
• 4 Human Resources Practices = 82
• 5 Concluding Observations = 93
• Part Ⅱ Finding a Model that Works
• 6 Critiquing Advice = 99
• 7 Appraising Performance : The Dilemmas = 113
• 8 Evaluating Group Performance = 127
• 9 Generating Internal Commitment to Values = 158
• 10 Generating Internal Commitment to Implementing Strategy(with Roger Martin) = 173
• 11 Building Generic Competence in Organizational Learning = 219
• 12 Summary = 238
• Bibliography = 249
• Index = 255