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Filling execution gaps : how executives and project managers turn corporate strategy into successful projects

발행연도 : 2017

작성언어 : 영어

DDC : 658.4012 판사항(23)

자료형태 : 도서

발행국(도시) : 미국

서명/저자사항 : Filling execution gaps : how executives and project managers turn corporate strategy into successful projects / Todd C. Williams ; [forewords by Anurag Harsh]

형태사항 : xl, 356 pages : illustrations ; 24 cm

일반주기명 : Includes index

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CONTENTS
GAP 1 : Common Understanding = 1
Chapter 1 Understanding the Problem = 3
Linear Thinking Causes the Problem = 6
The Role of Vernacular = 11
The Real Measure of Success : Value = 12
Hubble Space Telescope Deployment Project = 13
Measuring Value = 14
Accountability = 17
Goals, Objectives, and Priorities = 18
Tension versus Gaps = 20
Identifying the Major Gaps Causing Project Failure = 21
Common Understanding = 22
Problem Perspectives = 22
Filling the Gap with Governance = 27
Filling the Gap with Executive Sponsors = 28
What You Should Do = 29
Project and Middle Manager Takeaway = 30
Executive Takeaway = 31
Applying These Concepts = 31
Organization Wide Questions = 31
Project and Middle Manager Centric Questions = 32
Executive Centric Questions = 32
GAP 2 : Alignment between Corporate Goals and Projects = 33
Chapter 2 Creating and Maintaining Corporate Alignment = 35
Alignment's Three Dimensions = 37
The Relative Occurrence of Alignment Issues = 40
The Foundation for Building Alignment = 42
The Relationship between Vision, People, Strategy, Process, and Technology = 44
Understanding Strategy and Operational Efficiency = 46
The Sequence of Strategy and People = 47
The Fluidity of Strategy = 48
People and Strategy = 50
Process and Strategy = 51
People Versus Process = 52
Technology and Strategy = 53
Creating a Common Understanding = 57
Activity System Diagram = 57
Detailed Goal Tracking = 59
Strategy Maps = 59
Financial Perspective = 60
Customer Perspective = 60
Internal Perspective = 61
Learning and Growth Perspective = 62
Mission Based on the Strategy Map = 63
Departmental Strategy Maps = 63
Initiative and Project Prioritization = 64
Quantifying Goals = 66
Building a Balanced Scorecard = 68
Where Balanced Scorecard, and Many Other Tools, Struggle = 69
Audit／Health Check = 69
Risk Planning = 70
Project and Middle Manager Takeaway = 70
Executive Takeaway = 71
Applying These Concepts = 72
Organization Wide Questions = 72
Project and Middle Manager Centric Questions = 72
Executive Centric Questions = 72
GAP 3 : Engaged Executive Sponsors = 75
Chapter 3 Challenges in Executive Sponsorship = 77
Investigation into Executive Sponsorship = 79
The Definition of Executive Sponsorship = 79
Lack of Engagement = 81
Organization Change Management = 82
Industry Specific Issues = 82
Healthcare Organizations = 83
Power Differential = 83
Product Companies = 84
Proposed Solutions = 85
Leadership = 86
Accountability for Project Success = 87
Communication of Priorities = 87
Defining the Sponsor's Role = 89
Project and Middle Manager Takeaway = 89
Executive Takeaway = 90
Applying These Concepts = 90
Organization Wide Questions = 90
Project and Middle Manager Centric Questions = 91
Executive Centric Questions = 91
Chapter 4 A Model for Engaged Executive Sponsors = 93
The Foundation for a New Approach = 94
Core Improvements in the Sponsorship Role = 95
Scope of the Sponsor's Commitment = 96
Executive Action Required = 97
Solutions for Executive Sponsorship = 98
The Executive Sponsor's Accountability = 98
Project Value : The True Measure of Success = 98
Alignment with Corporate Goals = 100
The Project's Fiduciary = 100
Proactively Monitoring Success Targets = 101
Monitoring Value = 102
Monitoring Alignment = 103
Monitoring the Business Case = 104
Responsibilities of the Executive Sponsor = 104
Project Vision = 104
Communication = 104
Decision Maker = 105
Engagement = 106
Characteristics of Effective Executive Sponsors = 107
Leadership = 107
Belief in the Initiative's Vision = 107
The Value of Perceived Authority = 108
Respect and Trust = 108
Misconceptions about What Constitutes a Good Sponsor = 108
Educating People on the New Sponsor Role = 110
Job Description = 110
Sponsor Coaching = 111
Project Team Training = 112
Team Requirements = 112
Adoption／OCM Specialist = 113
Adoption Architect = 113
Evangelist or Project Champion = 113
Time Commitment = 113
Performance Expectations = 113
Conclusion = 114
Project and Middle Manager Takeaway = 115
Executive Takeaway = 115
Applying These Concepts = 116
Organization Wide Questions = 116
Project and Middle Manager Centric Questions = 116
Executive Centric Questions = 117
GAP 4 : Adoption and Change Management = 119
Chapter 5 Understanding Business Change Management = 121
People Are Anchored in Their Beliefs = 122
What Is Change Management : The Critical History = 124
Changing Behavior in Businesses = 128
John Kotter's Change Management Approach = 128
Implementation Methodologies = 131
Prosci's ADKAR® = 131
General Electric's CAP = 131
Change Management's Connection Project Management = 132
Project and Middle Manager Takeaway = 133
Executive Takeaway = 133
Applying These Concepts = 134
Organization Wide Questions = 134
Project and Middle Manager Centric Questions = 134
Executive Centric Questions = 134
Chapter 6 Organization Change Management and Projects = 137
Organization Change Management = 140
Why We Need Change Management = 141
Survey on Change Management = 142
Introducing Change Management Concepts to the Organization = 145
Executive Sponsorship of the Change Initiative = 145
Sense of Urgency = 146
Change Management Teams = 147
Change Resistance = 148
Change Management Planning = 149
Merging Change Management and Project Management = 150
Project and Middle Manager Takeaway = 155
Executive Takeaway = 155
Applying These Concepts = 156
Organization Wide Questions = 156
Project and Middle Manager Centric Questions = 156
Executive Centric Questions = 156
GAP 5 : Effective Governance = 157
Chapter 7 Lean Project Governance = 159
The Importance of Governance = 160
Why Project Governance? = 164
Problems Due to Lack of Project Governance = 166
Right-Sizing Project Governance = 167
What Project Governance Covers = 168
What to Govern = 169
People Create the Need for Governance = 169
Executive Sponsorship = 170
Monitoring Corporate Alignment = 172
Risk Governance = 173
Governance over Methodology = 174
Financial Governance = 175
Problems Governance Tries to Solve = 175
Governance Is Not a Replacement for Leadership or Engagement = 179
Lean Approach = 180
Value Principle Applied to Governance = 182
Reducing Overhead = 183
Value Stream Principle = 184
Flow Principle = 185
Pull Principle = 186
Project Governance Examples = 187
Slow Project Execution = 187
Conclusion = 189
Project and Middle Manager Takeaway = 189
Executive Takeaway = 189
Applying These Concepts = 190
Organization Wide Questions = 190
Project and Middle Manager Centric Questions = 190
Executive Centric Questions = 191
Chapter 8 Value Driven PMOs = 193
Types of PMOs = 194
What the Acronym "PMO" Means = 194
Departmental and Enterprise PMOs = 196
Lack of Meaning Contributes to the Problem = 197
Problems with PMOs = 198
The PMO's Identity = 198
The PMO's Effectiveness = 199
PMOs Are Perceived as Bureaucratic by Nature = 200
PMOs Tend to Outlive Their Usefulness = 201
PMOs That Fill Gaps = 201
Alternatives to PMOs = 202
The Value Aspect of Project Oversight and Management = 203
Temporary Project Oversight and Management = 205
Non-Governance Groups = 206
Accountability of Oversight and Management Roles = 208
Executive Sponsors as Oversight and Management = 211
Best Practices for Addressing Problems Common to Groups of Projects = 211
Project and Middle Manager Takeaway = 212
Executive Takeaway = 212
Applying These Concepts = 213
Organization Wide Questions = 213
Project and Middle Manager Centric Questions = 213
Executive Centric Questions = 213
GAP 6 : Project Leadership = 215
Chapter 9 Leadership's Relationship to Projects = 217
Leadership Basics = 218
Leadership Strategies = 220
The Dearth of Leadership = 223
Middle Management Culture = 224
Leadership is all About People = 225
A Note on Technology = 226
Management versus Leadership = 228
Leadership Is Not About a Title = 228
Factors Affecting a Project Manager's Leadership Style = 229
Project Report Structure = 229
Temporariness of Project Teams = 231
Project Managers Are Outside the Core Business = 231
Women as Leaders = 232
Project and Middle Manager Takeaway = 233
Executive Takeaway = 233
Applying These Concepts = 233
Organization Wide Questions = 233
Project and Middle Manager Centric Questions = 234
Executive Centric Questions = 234
Chapter 10 The Project's Leadership Structure = 235
Sources of Leadership = 237
A Role's Leadership Responsibilities = 238
Executive Leadership Attributes = 239
Executive Engagement = 239
Projects That Change Culture = 242
Executive Responsibilities That Require Leadership = 242
Middle Management Leadership Attributes - 244
The Lack of Leadership-Overusing Process = 244
Innovation and Process = 245
Process and Competency = 246
PMOs as Pseudo-Leadership = 247
Middle Manager Responsibilities That Require Leadership = 247
Project Manager Leadership Attributes = 248
The Changing Role of the Project Manager = 249
Stage One : The Coordinator = 250
Stage Two : The Negotiator = 250
Stage Three : The Leader = 250
Project Management Responsibilities That Require Leadership = 251
Project Team Leadership Attributes = 254
Project Team Responsibilities That Require Leadership = 254
Leadership throughout the Organization = 255
Everyone Agrees, People before Plan = 255
Identifying the Appropriate Structure = 256
Filling the Void = 257
Project and Middle Manager Takeaway = 258
Executive Takeaway = 259
Applying These Concepts = 260
Organization Wide Questions = 260
Project and Middle Manager Centric Questions = 260
Executive Centric Questions = 260
Chapter 11 Leadership Traits and Actions = 263
The Components of a Leader = 265
Making Leadership a Priority = 266
Leadership Traits = 268
Accountable = 269
Ethical = 270
Inspirational = 270
Decisive = 271
Aware = 271
Empathetic = 272
Confident = 272
Focused = 273
Humble = 273
Poor Traits Challenging Leaders = 273
Interviewing Suggestions = 275
Actions of Successful Leaders = 276
Listening = 277
Establishing Ownership = 285
Selling Your Vision = 289
Discovering Direction through Dialog and Discussion = 292
Elimination of Blame and Tolerance for Failure = 295
Organization Wide Conceptual Changes = 298
Redirecting the Focus Away from Process = 298
Project Leadership = 299
Leading without Authority = 301
Project and Middle Manager Takeaway = 303
Executive Takeaway = 304
Applying These Concepts = 304
Organization Wide Questions = 304
Project and Middle Manager Centric Questions = 305
Executive Centric Questions = 305
Part 7 : Pulling it all Together = 307
Chapter 12 Filling the Six Gaps = 309
Initiating a Change = 310
Your Role in Initiating Change = 311
A Non-Executive's First Actions = 311
A CEO's First Actions = 312
A Shared Services Group's First Actions = 312
The Strategy for Long-Term Change = 313
Improving Leadership and Business Skills = 314
Creating an Atmosphere for Learning = 314
Organizational Assessment = 315
Opposition to Filling the Six Gaps = 316
Order of Filling the Six Gaps = 317
Method of Execution = 319
Create a Sense of Urgency = 319
Making the Visual = 319
Get the Right People = 320
Develop a Vision = 321
Deliver Short Term Wins = 321
Best Practices = 323
Project and Middle Manager Takeaway = 324
Executive Takeaway = 324
Applying These Concepts = 325
Organization Wide Questions = 325
Project and Middle Manager Centric Questions = 325
Executive Centric Questions = 326
Appendix A : Endnotes = 327
Index = 337

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