Information systems in business

목차 (Table of Contents)

• CONTENTS
• Preface = xi
• Chapter 1 The nature of information systems = 1
• Components of an organization = 1
• Organization components and structure = 7
• Organizational linkages = 11
• Data and information = 13
• Summary = 25
• Self­style questions = 26
• Exam­style questions = 26
• Chapter 2 Information systems within the organization = 27
• The information system ­an outline model = 27
• Information technologies = 31
• Information Systems development model = 33
• Uses of information = 37
• Decision making = 47
• Planning and implementation = 54
• Performance measurement, evaluation, monitoring and control = 55
• Communications = 58
• Summary = 59
• Self­test questions = 59
• Exam­style questions = 59
• Chapter 3 Information, decision making and the organization structure = 60
• The nature and levels of decision making = 60
• Types and quality of information = 65
• Organization structure and information requirements = 69
• Summary = 79
• Self­test questions = 79
• Exam­style questions = 79
• Chapter 4 Systems theory and information systems = 81
• Systems theory and concepts = 81
• Positive and negative feedback and exception reporting = 100
• Organizational information systems = 102
• Generic system components = 106
• Components of a typical business information sub­system = 115
• Summary = 120
• Self­test questions = 121
• Exam­style questions = 121
• Chapter 5 Financial and related information systems = 122
• Organizational structures and information systems = 122
• Structures of information systems = 126
• How different types of system develop = 128
• System types and characteristics = 131
• Summary = 143
• Self­test questions = 144
• Exam­style questions = 144
• Chapter 6 Organizational information systems­a case study = 145
• The background of Scribe plc = 146
• Profit performance = 146
• Quality management = 155
• Strategic management issues = 158
• A summary of the issues in the case study = 160
• Summary = 162
• Exam­style questions = 162
• Chapter 7 The characteristics of information technology = 163
• System types = 163
• Office automation = 166
• Office automation technology = 172
• Input devices = 176
• Output devices = 180
• Storage devices = 183
• Software and programming = 187
• Networking = 200
• Summary = 209
• Self­test questions = 210
• Exam­style questions = 210
• Chapter 8 Systems development strategies = 211
• Strategic issues in systems development = 211
• The systems development life cycle = 221
• Project selection and justification = 226
• Summary = 234
• Self­test questions = 234
• Exam­style questions = 234
• Chapter 9 Systems analysis and design = 235
• Design methodologies = 235
• Alternative development life cycle = 239
• Database design issues = 247
• Summary = 253
• Self­test questions = 253
• Exam­style questions = 253
• Chapter 10 Analysis and design： tools and techniques = 254
• Tools and techniques = 254
• Case tools = 267
• Prototyping tools = 268
• Advantages of prototyping tools = 269
• Automated development tools = 270
• Procedure specifications = 277
• Summary = 282
• Self­test questions = 283
• Exam­style questions = 283
• Chapter 11 System implementation and maintenance = 284
• System implementation strategies = 284
• Hardware and software acquisition = 292
• The actual system = 301
• Maintenance： the practicalities = 303
• Outsourcing = 306
• Summary = 310
• Self­test questions = 311
• Exam­style questions = 311
• Chapter 12 Project management = 312
• Project management： an overview = 312
• Project management elements = 313
• Managing interaction = 316
• Project management activities = 318
• Stages and levels in project management = 324
• Structures for managing the project = 332
• Tools and techniques = 337
• Summary = 350
• Self­test questions = 351
• Exam­style questions = 351
• Chapter 13 Systems evaluation = 352
• Evaluation inthe management process = 352
• Systems evaluation： a framework = 355
• Systems performance criteria = 357
• Alternative evaluation perspectives = 368
• The optimum system = 371
• Issues and problems insystems evaluation = 372
• Summary = 375
• Self­test questions = 375
• Exam­style questions = 375
• Chapter 14 Control and security issues = 376
• Security in contemporary society = 376
• Basic definitions = 378
• Key concepts and issues = 379
• Security： project planning implications = 383
• Security in the software development life cycle = 389
• Complexity in systems design = 390
• Anintroduction to the Data Protection Act 1984 = 393
• Intellectual property rights in software = 401
• Summary = 405
• Self­test questions = 405
• Exam­style questions = 406
• Chapter 15 Risk analysis = 407
• Introduction = 407
• The use of threat scenarios in risk analysis = 407
• How to prepare cost estimates = 413
• The range of security decisions to be taken = 417
• The main risks in networking = 419
• The role of insurance companies = 424
• How the managers should approach their decision making = 426
• Summary = 427
• Self­test questions = 428
• Exam­style questions = 428
• Chapter 16 Threats to security = 429
• Introduction = 429
• The main threats to security = 429
• Physical threats = 431
• People and security = 434
• Planning considerations = 439
• The problem of equipment theft = 440
• Physical attack and industrial espionage = 442
• Summary = 443
• Self­test questions = 444
• Exam­style questions = 444
• Chapter 17 Data security = 445
• Introduction = 445
• Introduction to data security = 445
• Logical access systems = 446
• Control of flow = 454
• Inference controls = 455
• Encryption = 455
• Hacking = 459
• Electronic eavesdropping = 462
• Computer Misuse Act 1990 = 463
• Summary = 466
• Self­test questions = 467
• Exam­style questions = 467
• Chapter 18 Security design and operation = 469
• Introduction = 469
• Internal data controls = 469
• Support systems and networks = 474
• Micro security systems = 476
• Methods of fraud = 477
• Auditing steps = 482
• Detection methodology conclusions = 490
• Summary = 491
• Self­test questions = 492
• Exam­style questions = 492
• Chapter 19 Personnel and back­up issues = 493
• Introduction = 493
• The planning framework = 493
• Security Planning for people = 495
• Personnel issues = 501
• The role of the auditor = 505
• Recovery strategies = 509
• Conclusions on back­up strategy = 513
• Summary = 514
• Self­test questions = 515
• Exam­style questions = 515
• Chapter 20 Integrative case studies = 517
• Introduction = 517
• Why use case studies? = 517
• Approaching a case study = 518
• Case study A： Wiltminster plc = 522
• Case study B： Merston Vehicles plc = 530
• Case study C： Bison Tools plc = 537
• Further reading = 543
• Answers to end of chapter questions = 545
• Glossary = 577
• Index = 583