비구조화 집단상담 참여자의 언어반응 유형에 관한 사례연구 = A Case Study about Verbal Response Style of Participants in Unstructured Group Counseling

다국어 초록 (Multilingual Abstract)

The purpose of this study was to examine the relations of the stage of group development, the l counseling outcome, and the summary of group session focusing the group members' verbal response style in unstructured group counseling of counselor trainees. HIM(Hill Interaction Matrix) was used for the verbal response style and Curative Factor Questionnaire was used for the counseling outcome. The results of this study were as follows. First, the section 3 verbal response(member centeredㆍpre-work oriented) and section 4 verbal response(member centeredㆍwork oriented) of HIM were appeared a lot from the beginning of the group development. Second, no obvious differences were found in the verbal response style among the group members who showed the difference of the counseling outcome. Third, the summary of group session had the close relation with the verbal response style and it made the group members induce the therapeutic verbal response. Based upon these results, counselor trainees who were sensitive to the therapeutic and desirable verbal response style had the tendency to use the section 4 verbal response from the beginning of group development. It was suggested that the therapeutic verbal response can be induced by the summary of group session. The difference in counseling outcome of group members was not obvious and the objective tool to analyze the summary of group session was not used, but it was discussed that the summary of group session had an large effect on group process.

국문 초록 (Abstract)

본 연구는 상담교육생을 대상으로 10회기의 비구조화 집단상담에서 축어록에 나타난 집단원의 언어반응 유형이 집단발달 단계, 상담성과, 그리고 각 회기 후 상담소감문과 어떻게 관련이 있는지 알아보았다. 언어반응 유형은 HIM(Hill Interaction Matrix)을 사용하였고, 상담성과는 상담효과요인 질문지를 사용했다. 연구결과는 첫째, 집단발달 초기부터 HIM의 영역3 언어반응(집단원중심ㆍ작업이전수준)과 영역4 언어반응(집단원중심ㆍ작업수준)이 많이 나타났다. 둘째, 상담성과의 차이를 보인 집단원들 사이의 언어반응 유형에는 큰 차이가 없었다. 셋째, 상담회기 후 집단원이 작성한 상담소감문은 언어반응 유형과 밀접한 관계를 가졌다. 이러한 연구결과를 볼 때 치료적이고 바람직한 언어유형에 민감한 상담교육생은 집단발달 초기부터 영역4 언어반응을 사용하고자 했고, 상담소감문의 작성은 치료적 언어반응을 유도했을 가능성을 시사한다. 상담성과와 언어반응 유형과의 관계에서 비교집단원들의 상담성과의 차이가 크지 않았고 상담소감문의 분석시에 객관적인 도구를 사용하지 않았으나, 상담소감문이 집단과정에 주는 효과가 큰 점이 논의되었다.