Succeeding in project-driven organizations : people, processes, and politics

목차 (Table of Contents)

• CONTENTS
• Preface = xv
• Acknowledgments = xix
• Part Ⅰ Introduction
• Chapter 1 The Project-Driven Organization = 3
• Chapter and Book Overview = 3
• Evolution from a Transaction-Driven Organization to a Project-Driven Organization = 4
• What Is a Project? = 6
• A Multiproject Environment = 8
• Rationale for a Project-Driven Organization = 10
• Critical Success Factors = 13
• Life Cycles = 18
• The Rolling Wave or Phased Approach to Project Management = 24
• The Managers of Projects = 26
• Conclusion = 27
• Note = 29
• Performance Support Tool 1.1 : Selling Project Management to Management／Customer = 30
• Performance Support Tool 1.2 : Gap Analysis = 33
• Part Ⅱ People
• Chapter 2 The Project Players = 39
• Chapter Overview = 39
• The Roles of Key Project Players = 41
• The Resource Manager-The "Forgotten" Player = 44
• The Project Client-The "Owner" = 50
• Conclusion = 55
• Note = 56
• Performance Support Tool 2.1 : Project Client's Checklist, Beginning to End = 57
• Performance Support Tool 2.2 : Project Role Problems／Solutions Checklist = 59
• Chapter 3 The Manager of Projects = 64
• Chapter Overview = 64
• The Benefits of a New Perspective = 66
• The Consultative Role = 68
• The Mentoring Role = 76
• Conclusion = 81
• Note = 82
• Performance Support Tool 3.1 : Mentoring Session-Special Topics List = 83
• Chapter 4 Performance Management = 89
• Chapter Overview = 90
• The Performance Improvement Process = 93
• Interim Dialogues = 110
• The Performance Appraisal Review Process = 111
• Conclusion = 115
• Performance Support Tool 4.1 : Performance Management System for Project Team Members = 118
• Chapter 5 Team Dynamics = 121
• Chapter Overview = 121
• Who Are You Managing? = 122
• How Are You Managing? = 126
• Cohesive, Productive Distance Teams = 128
• What Can Impact the Dynamics of a Team? = 133
• Ways to Create a Strong Project Team = 137
• Conclusion = 139
• Notes = 140
• Performance Support Tool 5.1 : Creating a Team Charter = 141
• Part Ⅲ Processes
• Chapter 6 Proposal Management = 149
• Chapter Overview = 150
• Proposal Management-The Process = 152
• Proposal Management and Project Management = 165
• Vendor Evaluation Matrix = 175
• Conclusion = 177
• Performance Support Tool 6.1 : B-A-N-C Worksheet = 179
• Performance Support Tool 6.2 : Proposal Template = 180
• Performance Support Tool 6.3 : Vendor Evaluation Matrix = 183
• Chapter 7 Portfolio Management = 187
• Chapter Overview = 188
• The Solicitation Process = 189
• The Selection Process = 197
• The Prioritization Process = 205
• The Registration Process = 207
• The Resource Allocation Process = 208
• Making It Your Own-An Implementation Plan = 212
• Conclusion = 217
• Note = 219
• Performance Support Tool 7.1 : Business Cases = 220
• Performance Support Tool 7.2 : Selection／Prioritization Criteria List = 225
• Chapter 8 Project Planning = 236
• Chapter Overview = 237
• Work Breakdown Structure : The Task List = 238
• Skills Inventory and Responsibility Matrix = 242
• Project Task Estimates = 246
• The Project Network = 249
• The Critical Path = 251
• The Project Schedule : Gantt Chart = 252
• The Project Staffing Plan = 254
• The Project Budget = 257
• Conclusion = 260
• Performance Support Tool 8.1 : Work Breakdown Structure List Worksheet = 263
• Performance Support Tool 8.2 : Task Description Worksheet = 264
• Performance Support Tool 8.3 : Responsibility Matrix = 265
• Performance Support Tool 8.4 : Resource Histogram = 266
• Performance Support Tool 8.5 : Budget Worksheet = 267
• Performance Support Tool 8.6 : Task Estimating Worksheet = 268
• Performance Support Tool 8.7 : Project Budget Form = 269
• Chapter 9 Execution Management : Monitoring, Tracking, and Controlling = 273
• Chapter Overview = 274
• The Control Process = 275
• Step 1 = 276
• Step 2 = 278
• Step 3 = 282
• Step 4 = 284
• Step 5 = 288
• Step 6 = 293
• Step 7 = 294
• Managing Work Accomplishment = 297
• Managing by Deliverables = 298
• Conclusion = 300
• Performance Support Tool 9.1 : Executive Project Progress Checklist = 303
• Chapter 10 Communications Management = 308
• Chapter Overview = 309
• A Communications Infrastructure = 310
• Building a Communications Plan = 318
• Conclusion = 330
• Performance Support Tool 10.1 : Meeting Agenda Planning Sheet = 332
• Performance Support Tool 10.2 : Action Item List = 333
• Performance Support Tool 10.3 : The Communication Plan Worksheet = 334
• Chapter 11 Risk Management = 335
• Chapter Overview = 336
• The Tactical Risk Management Process = 338
• Strategic Risk Planning = 360
• Conclusion = 363
• Performance Support Tool 11.1 : Barriers to Good Risk Management = 365
• Performance Support Tool 11.2 : Examples of Project Risks = 366
• Performance Support Tool 11.3 : Risk Report = 368
• Performance Support Tool 11.4 : Strategies for Back on the Job = 370
• Performance Support Tool 11.5 : Risk Abatement Planning = 372
• Chapter 12 Closeout Management = 374
• Chapter Overview = 375
• The Short-Term and Long-Term Post-Project Review = 377
• To Be Ready for the End, Prepare at the Beginning = 378
• Steps in the Post-Project Review Process = 380
• The Right Questions to Ask = 387
• Conclusion = 389
• Performance Support Tool 12.1 : Project Closeout Questionnaire = 391
• Part Ⅳ Politics
• Chapter 13 Fitting Project Management into the Corporate Culture = 401
• Chapter Overview = 402
• Project-Driven Organization Structures = 404
• Project Steering Committee = 416
• Conclusion = 425
• Performance Support Tool 13.1 : Effects of Organizational Alternatives on Success Criteria = 427
• Chapter 14 The Evolution of the Project Office = 429
• Chapter Overview = 430
• The Project Office : The Concept = 431
• The Evolutionary Plan : The Three Stages of Project Office Evolution = 432
• Conclusion = 448
• Performance Support Tool 14.1 : Job Description of the Director of the Project Office = 451
• Part Ⅴ Conclusion
• Chapter 15 Measurements of Project Management Success = 455
• Chapter Overview = 456
• What Are We Measuring? = 458
• The Four Measurement Plateaus = 461
• The Measurement Process = 473
• Conclusion = 479
• Performance Support Tool 15.1 : Project Management Measurement Models = 481
• Glossary = 489
• Index = 493