超高速情報通信網 事業의 政策成功에 관한 硏究 : 1995-2000년 期間의 政策變化를 中心으로 = Study on Policy Success of Korea Information Infrastructure Project : Emphasizing Policy Change for the period of 1995-2000

다국어 초록 (Multilingual Abstract)

This dissertation is focused on policy success of Korea Information Infrastructure(KII) project, especially centered on policy change during 1995-2000.
Since the 1990s, the world has rapidly been changed as the old paradigm of the industrial society has given way to the new paradigm of the knowledge-based society. The IT infrastructure was regarded as the basic foundation of the knowledge-based society. Korea clearly recognized the need to build the IT infrastructures. Government organized Ministry of Information and Communication(MIC) in December 1994 and set up the comprehensive plan for Korea Information Infrastructure, aimed at building high speed and high capacity networks, in August 1995.
Korea is notably the most developed country in the world in terms of broadband technology, with over 10 millions broadband Internet subscribers, among which ADSL subscribers account for 57 percent, and the number of Internet users accounting to more than 60 percent of the total population. The original KII project was designed to offer broadband Internet connection to all household through opticalcable or ISDN by 2015. But the KII Project is sensitive to Internet demand and technology trend. So the deadline was amended to 2005 and solution was changed to access by ADSL and cable modems.
The compelling question in this dissertation is : How could KII project achieve such a high growth in so short a time?
This dissertation assumed that KII project performance is due to policy change flexible responding to policy environment such as user demand and technology trends. The phase of policy change was determined by policy leader's causal map and policy network which defined relation of actors. The policy change is divided with three types: 1) Type 1 is characterized as policy maintaining. Here, policy leader's causal map doesn't change and it is inherited existing policy. 2) Type 2 is referred to sudden policy change as causal map is changed responding to environmental pressures 3) Type 3 shows small adjustments in existing policy as causal map changes gradually.
This dissertation derived the following three results: First, composing causal map through interview with Ministers of Information and Communication-Kyong Sang Hyun, Kang Bong Kyeun, Bae Soon Hoon, Nam Goong Suek, and Ahn Byong Yeb-, top ranking policy makers in KII Project-Byun Jae Il(Director of Planning and Management Office), Suh Sam Young(President of National Computerization Agency). According to the interviews, policy leaders stressed on supply side during 1995-1997, but during the period of 1998-2000, both supply and demand side were simultaneously emphasized.
Second, there were differenced in policy networks between KII-Government project and KII-Public project. KII-Government project aimed to using government and public agencies, and for the connect of all 144 call zones government invested fully. And, network actors were President, MIC, KT, Dacom, and NCA. Their relationswere cooperative.
But KII-Public project is mainly used in home and business and is invested by private sector. During 1995-1997, President, MIC, and KT were joined in policy network and they were tied cooperative. Then, because of the government's deregulation on entry and pricing policy, Dial-up Internet service market was fully liberalized and many ISPs(Internet Service Provider) appeared including KT, Hanaro Telecom, Thrunet, Onse Telecom, and Dreamline in 1998-1999. As a result, many ISPs were connected through competitive ties in policy network. During 1999-2000, MIC boosted internet demand such as cyber education program and qualified apartment buildings through certification program. Many ISPs, apartment builders, IT industries came into policy network in 1999-2000.
Third, causal map gave influence on policy network change. In KII-Government project case, policy leader's causal map didn't change and existing policy was conserved. The project is analyzed to belong to type 1. And in KII-Public project, policy network changed as policy leader's causal map varied. the project is analyzed to belong to type 2.
Management of the KII Projects was so successful that the number of Internet users increased and the spread of broadband was driven quickly in Korea. This study concluded that combinations of 4 key factors: 1) flexible policy change, 2) government leadership and consistent causal map, 3) induction effective competition, 4) promotion of demand were the main reason of the KII project success in Korea.

목차 (Table of Contents)

• 목차 = ⅰ
• 제1장 서론 = 1
• 제1절 문제제기와 연구목적 = 1
• 제2절 연구의 범위와 방법 = 5
• 제2장 이론적 고찰과 연구분석의 틀 = 8
• 제1절 초고속정보통신망 사업과 정책변화의 필요성 = 8
• 1. 초고속정보통신망 사업의 특징 = 8
• 2. 정책변화의 필요성 = 13
• 3. 정책성공의 판단기준 = 13
• 제2절 정책변화 = 16
• 1. 정책변화의 개념 = 16
• 2. 정책변화에 관한 접근방법 = 20
• 제3절 정책변화와 정책 네트워크 = 23
• 1. 정책 네트워크의 개념 = 23
• 2. 정책 네트워크의 구성요소 = 25
• 3. 정책 네트워크의 변화 = 30
• 제4절 정책변화의 저항요인 = 35
• 1. 정책 네트워크 변화를 저해하는 요인 = 36
• 2. 매몰비용 = 37
• 3. 조직의 행동 프로그램 = 38
• 4. 함정이론 = 39
• 제5절 정책변화와 인과지도 = 41
• 1. 인과관계의 도출 = 41
• 2. 인지지도(cognitive map)와 인과지도(causal map) = 43
• 3. 인과지도와 피드백 루프 = 45
• 제6절 분석틀 = 47
• 제3장 초고속정보통신망 사업의 개관 = 51
• 제1절 초고속정보통신망 사업의 추진배경 및 개요 = 51
• 1. 초고속정보통신기반구축의 의미 및 기본전략 = 51
• 2. 초고속정보통신망 사업의 추진경과 = 52
• 제2절 국내 초고속정보통신망의 기술적 구조 = 55
• 1. 기간망 = 56
• 2. 가입자망과 구내망 = 57
• 제3절 초고속정보통신망 사업의 구성 및 사업별 추진현황 = 59
• 1. 초고속국가망 구축사업 = 60
• 2. 초고속공중망 구축사업 = 66
• 3. 선도시험망 사업 = 73
• 제4절 초고속정보통신망 사업의 성과 = 74
• 1. 망 구축의 조기완성 = 74
• 2. 인터넷 이용자 확산 = 79
• 3. 국가별 인터넷 수준 비교 = 83
• 4. 종합적 평가 = 87
• 제4장 초고속정보통신망 사업의 정책변화와 성공요인 분석 = 89
• 제1절 초고속정보통신망 사업의 성공조건 = 89
• 1. 초고속정보통신망 사업의 변화와 성공조건 = 89
• 2. 초고속정보통신망 사업에서의 민간과 정부의 역할 = 91
• 제2절 초고속정보통신망 사업의 정책변화 = 97
• 1. 시기별 정책변화 = 97
• 2. 사업별 정책변화 = 103
• 제3절 정책리더들의 인과지도 분석 = 139
• 1. 경상현 장관의 인과지도 = 139
• 2. 강봉균 장관의 인과지도 = 142
• 3. 배순훈 장관의 인과지도 = 143
• 4. 남궁석 장관의 인과지도 = 146
• 5. 안병엽 장관의 인과지도 = 148
• 6. 서삼영 원장의 인과지도 = 151
• 7. 변재일 실장의 인과지도 = 152
• 8. 인과지도의 종합 : 정책리더들의 역할 = 154
• 제4절 변화에 대한 저항과 위기관리 = 155
• 1. 초고속정보통신망 사업의 저항요인 = 155
• 2. 위기극복 = 157
• 제5절 초고속정보통신망 사업의 정책네트워크 분석 = 163
• 1. 초고속국가망의 정책네트워크 = 163
• 2. 초고속공중망의 정책네트워크 = 166
• 제6절 정책변화 모형분석과 초고속정보통신망 사업의 성공요인 = 170
• 1. 정책변화 모형분석 = 170
• 2. 초고속정보통신망 사업의 성공요인 = 174
• 제5장 결론 = 177
• 제1절 연구결과의 요약 = 177
• 제2절 이론적 함의 = 180
• 제3절 향후 연구과제 = 180
• 부록: 인터뷰 녹취 = 182
• 부록: 초고속정보통신망 연표(1993-2002년) = 234
• 참고문헌 = 238
• ABSTRACT = 253