Project management for business and technology : principles and practice

목차 (Table of Contents)

• CONTENTS
• Preface = xv
• CHAPTER 1 Introduction = 1
• 1.1 In the Beginning... = 1
• 1.2 What Is a Project? = 4
• 1.3 Project Management : The Need = 7
• 1.4 Response to a Changing Environment = 9
• 1.5 Systems Approach to Management = 9
• 1.6 Project Goals = 10
• 1.7 Project Management : The Person, the Team, the System = 11
• 1.8 About This Book = 12
• Study Project Assignment = 15
• MS Project = 15
• Review Questions = 15
• Endnotes = 16
• PART Ⅰ : PHILOSOPHY AND CONCEPTS = 17
• CHAPTER 2 What Is Project Management? = 19
• 2.1 Functions and Viewpoints of Management = 19
• 2.2 Project Viewpoint versus Traditional Management = 21
• 2.3 Evolution of Project Management = 24
• 2.4 Where Is Project Management Appropriate? = 27
• 2.5 Project Management : A Common Approach in Everyday Business = 29
• 2.6 Different Forms of Project Management = 31
• 2.7 Project Environments = 35
• 2.8 Project Management in Industrial Settings = 36
• 2.9 Project Management in the Service Sector = 40
• 2.10 Project and Program Management in Government = 42
• 2.11 Summary = 45
• Review Questions = 46
• Questions About the Study Project = 47
• Case 2-1 = 47
• Case 2-2 = 49
• Endnotes = 50
• CHAPTER 3 Systems, Organizations, and System Methodologies = 51
• 3.1 Systems Thinking = 51
• 3.2 Definition of System = 52
• 3.3 Systems Concepts and Principles = 53
• 3.4 Human Organizations = 58
• 3.5 Systems Approach = 64
• 3.6 Systems Analysis = 68
• 3.7 Systems Engineering = 74
• 3.8 Systems Management = 76
• 3.9 Summary = 77
• Review Questions = 79
• Questions About the Study Project = 80
• Case 3-1 = 81
• Endnotes = 82
• PART Ⅱ : SYSTEMS DEVELOPMENT CYCLE = 85
• CHAPTER 4 Systems Development Cycle : Early Stages = 87
• 4.1 Systems Life Cycles = 88
• 4.2 Systems Development Cycle = 89
• 4.3 Systems Development Cycle, Systems Engineering, and Project Management = 93
• 4.4 Constraints in Systems Development = 94
• 4.5 Phase A : Conception = 95
• 4.6 The Project Proposal = 106
• 4.7 Project Contracting = 111
• 4.8 Summary = 115
• Review Questions = 116
• Questions About the Study Project = 117
• Case 4-1 = 117
• Case 4-2 = 118
• Endnotes = 118
• CHAPTER 5 Systems Development Cycle : Middle and Later Stages = 120
• 5.1 Phase B : Definition = 120
• 5.2 Phase C : Execution = 132
• 5.3 Production／Build Stage = 138
• 5.4 Implementation Stage = 141
• 5.5 Phase D : Operation = 143
• 5.6 Systems Development in Industrial and Service Organizations = 144
• 5.7 Systems Development in Large Government Programs = 148
• 5.8 Summary = 151
• Review Questions = 152
• Questions About the Study Project = 153
• Case 5-1 = 153
• Case 5-2 = 154
• Case 5-3 = 155
• Endnotes = 156
• Part Ⅲ : SYSTEMS AND PROCEDURES = 157
• Chapter 6 Planning Fundamentals = 159
• 6.1 Planning Steps = 160
• 6.2 The Project Master Plan = 161
• 6.3 Scope and Work Definition = 164
• 6.4 Project Organization Structure and Responsibilities = 173
• 6.5 Project Management System = 177
• 6.6 Scheduling = 177
• 6.7 Planning and Scheduling Charts = 179
• 6.8 Summary = 184
• Review Questions = 188
• Questions About the Study Project = 189
• Case 6-1 = 190
• Case 6-2 = 191
• Endnotes = 191
• Chapter 7 Network Scheduling and PDM = 193
• 7.1 Logic Diagrams and Networks = 193
• 7.2 The Critical Path = 205
• 7.3 Calendar Scheduling and Time-Based Networks = 213
• 7.4 Management Schedule Reserve = 217
• 7.5 PDM Networks = 217
• 7.6 Summary = 222
• Review Questions and Problems = 224
• Questions About the Study Project = 228
• Endnotes = 228
• Chapter 8 PERT, CPM, Resource Allocation, and GERT = 229
• 8.1 Program Evaluation and Review Technique(PERT) = 230
• 8.2 Critical Path Method(CPM) = 238
• 8.3 Scheduling with Resource Constraints = 244
• 8.4 GERT = 253
• 8.5 Discussion and Summary = 258
• Review Questions and Problems = 260
• Questions About the Study Project = 262
• Case 8-1 = 263
• Endnotes = 266
• Chapter 9 Cost Estimating and Budgeting = 268
• 9.1 Cost Estimating = 269
• 9.2 Cost Escalation = 269
• 9.3 Cost Estimating and the Systems Development Cycle = 273
• 9.4 Cost Estimating Process = 274
• 9.5 Elements of Budgets and Estimates = 281
• 9.6 Project Cost Accounting and Management Information Systems = 284
• 9.7 Budgeting Using Cost Accounts = 286
• 9.8 Cost Summaries = 288
• 9.9 Cost Schedules and Forecasts = 293
• 9.10 Summary = 300
• Review Questions and Problems = 301
• Questions About the Study Project = 304
• Case 9-1 = 304
• Endnotes = 305
• Chapter 10 Managing Risks in Projects = 306
• 10.1 Risk Concepts = 307
• 10.2 Risk Identification = 307
• 10.3 Risk Assessment = 312
• 10.4 Risk Response Planning = 319
• 10.5 Project Management Is Risk Management = 323
• 10.6 Summary = 326
• 10.7 Supplement : Risk Analysis Methods = 327
• Review Questions and Problems = 333
• Questions About the Study Project = 336
• Case 10-1 = 336
• Case 10-2 = 337
• Endnotes = 338
• Chapter 11 Project Control = 340
• 11.1 The Control Process = 340
• 11.2 Information Monitoring = 341
• 11.3 Internal and External Project Control = 342
• 11.4 Traditional Cost Control = 342
• 11.5 Cost Accounting Systems for Project Control = 343
• 11.6 Project Control Process = 345
• 11.7 Project Control Emphasis = 349
• 11.8 Performance Analysis = 356
• 11.9 Forecasting "To Complete" and "At Completion" = 365
• 11.10 Performance Index Monitoring = 369
• 11.11 Variance Limits = 370
• 11.12 Controlling Changes = 371
• 11.13 Contract Administration = 375
• 11.14 Control Problems = 376
• 11.15 Summary = 377
• Review Questions and Problems = 378
• Questions About the Study Project = 380
• Case 11-1 = 381
• Endnotes = 382
• Chapter 12 Project Management Information Systems = 384
• 12.1 Functions of the PMIS = 385
• 12.2 Computer-Based Tools = 385
• 12.3 Computer-Based PMI Systems = 386
• 12.4 Representative Computer-Based PMISs = 389
• 12.5 Web-Based Project Management = 405
• 12.6 Applying Computer-Based Project Management Systems = 407
• 12.7 Summary = 411
• Review Questions = 411
• Questions About the Study Project = 412
• Endnotes = 412
• Chapter 13 Project Evaluation, Reporting, and Termination = 413
• 13.1 Project Evaluation = 414
• 13.2 Project Review Meetings = 415
• 13.3 Reporting = 419
• 13.4 Terminating the Project = 420
• 13.5 Termination Responsibilities = 422
• 13.6 Closing the Contract = 423
• 13.7 Project Extensions = 424
• 13.8 Project Summary Evaluation = 424
• 13.9 Summary = 427
• Review Questions = 428
• Questions About the Study Project = 428
• Endnotes = 429
• PART Ⅳ : ORGANIZATION BEHAVIOR = 431
• Chapter 14 Project Organization Structure and Integration = 433
• 14.1 Formal Organization Structure = 434
• 14.2 Organization Design by Differentiation and Integration = 434
• 14.3 Requirements of Project Organizations = 438
• 14.4 Integration of Subunits in Projects = 438
• 14.5 Liaison Roles, Task Forces, and Teams = 439
• 14.6 Project Expeditors and Coordinators = 440
• 14.7 Pure Project Organizations = 442
• 14.8 Matrix Organization = 444
• 14.9 Selecting a Project Form = 447
• 14.10 Project Office = 450
• 14.11 The Informal Organization = 451
• 14.12 Integration in Large-Scale Projects = 452
• 14.13 Integration in Systems Development Projects = 456
• 14.14 Concurrent Engineering = 458
• 14.15 Quality Function Deployment = 463
• 14.16 Summary = 470
• Review Questions = 471
• Questions about the Study Project = 472
• Case 14-1 = 473
• Case 14-2 = 474
• Endnotes = 475
• Chapter 15 Project Roles, Responsibility, and Authority = 477
• 15.1 The Project Manager = 478
• 15.2 Project Management Authority = 483
• 15.3 Selecting the Project Manager = 486
• 15.4 Ways of Filling the Project Management Role = 490
• 15.5 Roles in the Project Team = 491
• 15.6 Roles Outside the Project Team = 494
• 15.7 Relationships Among Project and Functional Roles = 496
• 15.8 Summary = 496
• Review Questions = 498
• Questions About the Study Project = 499
• Case 15-1 = 500
• Case 15-2 = 500
• Endnotes = 501
• Chapter 16 Managing Participation, Teamwork, and Conflict = 503
• 16.1 Leadership in Project Management = 504
• 16.2 Participative Management = 506
• 16.3 Teams in Project Management = 507
• 16.4 The Team Building Approach = 510
• 16.5 Improving Ongoing Work Teams = 512
• 16.6 Building New Teams = 513
• 16.7 Intergroup Problem Solving = 515
• 16.8 Origins of Conflict = 518
• 16.9 Consequences of Conflict = 520
• 16.10 Managing Conflict = 521
• 16.11 Team Methods for Resolving Conflict = 523
• 16.12 Emotional Stress = 525
• 16.13 Stress Management = 526
• 16.14 Summary = 528
• Review Questions = 529
• Questions About the Study Project = 530
• Case 16-1 = 531
• Endnotes = 532
• Chapter 17 Project Failure, Success, and Lessons Learned = 534
• 17.1 Project Failure = 535
• 17.2 Project Management Causes of Project Failure = 537
• 17.3 Project Success = 542
• 17.4 Project Management Causes of Project Success = 543
• 17.5 A Model and Procedure for Analyzing Project Performance = 548
• 17.6 Epilogue = 550
• Review Questions = 551
• Questions About the Study Project = 553
• Endnotes = 553
• Appendix A Systems Engineering Process = 555
• Stage 0 : Indentification of Need = 555
• Stage 1 : System Concept = 557
• Stage 2 : System Definition and Preliminary Design = 557
• Stage 3 : Detailed Design and System Development = 559
• Stage 4 : System Construction and／or Production = 560
• Stage 5 : System Operation and Support = 560
• Throughout : System Evaluation = 561
• Endnotes = 562
• Appendix B Types of Contracts = 563
• Fixed Price Contracts = 564
• Cost-Plus Contracts = 565
• Incentive Contracts = 566
• Endnotes = 569
• Appendix C Logistical On-Line System Project Master Plan = 570
• Author Index = 591
• Subject Index = 594