기업의 ERP도입이 기업성과에 미치는 영향 = The Study on How the Introduction of ERP System to Enterprises Affects their Productivity

다국어 초록 (Multilingual Abstract)

<Abstract>

This research launched considering that the innovative introduction of ystem would be necessary recognizing that enterprises can hardly cope with the rapidly changing market circumstances with existing systems.
Among the new systems, enterprises adopting ERP system has been increasing rapidly, but only a few companies have successfully induced the ERP system and small and medium enterprises in Korea seem to be reluctant to adopt the system because it takes a lot of expenses and time.
Focuses on what factors the successful ERP system establishment needs. After establishing the system, the research also focuses on what actual efficiency and effectiveness it would have.
First, Unlike the standards that had been suggested by the researches on acievements of the exsisting informative system, the ERP system so emphasizes the innovation of the work process and the prompt response for marekt and customers though it that I draw the proper outcome standard related to the progressive characteristics of the work, the efficiency and effectiveness.


Secondly, the companies which uses the ERP solutionis are lower than 10 percent. This is lower than our expecting, In case that company use the ERP system, which really effects or not , so there are some questions of real effect as we expected.
Accordingly, in the base on the result from real material of company which is using the system, this research show the real effect in case that companies use the ERP system Thirdly, domestic small and medium enterprises shoud have an active leadership and strategy to correspond the decentralized organization system, the openness, the organization culture to be adapted to market changes in order to the innovative information system, which must be an essential condition for successful ERP system.
Finally, it is shown that what effect the introduction of the ERP system and the result achieved by it have on the on-line systemization of the business.
The theoretical-practical implications deduced from this study should be interpreted with prudence, further effort should be made to solve the existing problems.
First of all, this research has an inherent limit. There are several factors for successful adopting of ERP system. however, it is not easy to generalize that ERP adoption is successful when we have revealed success factors. It is because the research was conducted with limited factors such as leadership, organizational structure, strategy and culture due to insufficient preceding researches.
Secondly, enough samples were not achieved to apply since there have not been many companies that successfully adopt ERP system in Korea. In addition, it is also hard to generalize the result because the members of the organization were studied instead of the organization itself.
Thirdly, the evaluation of the organizations seems too soon because it has not been long enough since the companies adopt ERP. It is also hard to expect the results with high accuracy.
Future research will overcome the limitation mentioned above as well as followings.

First, the study is about the outcome of ERP System introduction. Considering the goal and result of ERP System introduction and its effect on organization, the elements to achieve in different areas can be derived. They have to be a measure of achievement rather than a type of achievement.
Secondly, the current ERP System has been built with a unit of each company. However, considering the prospects of the economy, the study to consolidate the information system between companies or to take an integration of information system classified by a type of business into account will be needed. In other words, the study of the expansive ERP System will be required.
While the present ERP System is the system able to respond the customer demands for information, integrating all information systems of a company, the expansive information system is that the consolidation of the information system classified by industry to link the integrated systems of different companies should be established.
Finally, the number of samples should be extended according to both a scale and an industrial classification of company. The samples of the study include a lot of small and medium IT enterprises, which may be followed by the unreasonable analysis about the outcome of the study. Henceforth, the study targeting companies in more various industries and the study based on much more samples should be accomplished.

목차 (Table of Contents)

• Ⅰ. 서 론
• 1. 연구의 필요성 및 목적 1
• Ⅱ.이론적 배경
• 1. ERP의 의의
• 1) ERP의 정의 2
• 2) ERP의 특징 5
• 3) ERP의 기능 9
• 2. ERP 기업경영 혁신을 위한 필요성
• 1) ERP 도입목적 23
• 2) ERP 활용 25
• 3) 기업에서의 ERP효과와 문제점 25
• 4) ERP 활용의 관련요인 30
• 3. 중소기업의 ERP도입과 운영전략
• 1) 중소기업의 정보화 현황 31
• 2) 최고경영자의 리더쉽 33
• 3) 기업전략 34
• 4) 조직문화 35
• 5) 조직구조 36
• 6) 기업환경 37
• 4. ERP도입의 실패원인
• 1) 잘못된 개념에서 출발 38
• 2) 목표 설정상의 오류 39
• 3) 구성원들의 적극적인 참여 부진 39
• 4) 확고하지 못한 추진 주체 40
• 5) ERP를 도입하고자 하는 기업이 고려해야 할 10가지
• 요소 40
• Ⅲ. 국내·외 기업의 ERP 도입사례
• 1. 국외 기업 50
• 2. 국내 기업 60
• Ⅳ. ERP 도입사례 연구
• 1. 사례기업의 특성 66
• 2. ERP 도입 필요성 66
• 3. ERP 도입 과정 66
• 4. ERP 도입 효과 66
• Ⅴ. ERP의 향후 개선 방향
• 1. 결론 74
• 2. 연구의 한계점 및 향후방향 77