사회복지시설 종사자들의 직무만족도 영향요인 분석 = The Analysis of Influential Factors on Job Satisfaction of Works at Social Welfare Facilities

다국어 초록 (Multilingual Abstract)

The current study verified job satisfaction and distinctive characteristics by demographic variables for workers at seniors welfare facilities in Daegu and Gyeongbuk area, and analyzed the influential factors on their job satisfaction from the personnel management aspect of welfare facilities. From the analysis, it was found that job satisfaction of the subjects was high and female workers presented slightly high job satisfaction degree than male counterparts with no significant statistical difference. In the analysis of job satisfaction by work experience, it was observed that those with more work experience had higher job satisfaction except those who have worked for less than one year, and it was analyzed to have statistically significant difference. As for the analysis of job satisfaction by duty, it was found that there was meaningful different by duty. Except one director and one doctor, a dietitian, a secretariat and a manager presented the highest job satisfaction level, and nurses (physiotherapists and rehabilitation workers) providing direct service to the old with relatively high specialty also showed relatively high job satisfaction. However, cooks, drivers, guards and clerks presented relatively low job satisfaction. Also in job satisfaction analysis by reasons for entering, it was found that their reasons for entering the facilities were in the order of religious belief, devotion to social welfare, economic income and bad employment conditions while presenting statistically meaningful difference among groups. Multiple regression having job satisfaction as a dependent variable showed that homogeneity test of dispersion that influences job satisfaction was meaningful. It was found that 14 variables that were applied as a result had about 26% of explanatory power for job satisfaction. From verification by index influencing job satisfaction, it was found that there are three meaningful variables of salary and retirement allowance, employment and placement process and promotion management. When measuring influential powers of the variables with standardized regression index(beta), it was found that fairness of employment and placement, salary level and retirement allowance level influence job satisfaction most among personnel systems. Also in the personnel management aspect, it was observed that reward and punishment management, promotion management and salary level didn``t influence job satisfaction greatly. On the other hand, it was found that salary and retirement allowance level, various allowances, and b of employment and placement management greatly influence job satisfaction. Accordingly, for perstnnel management for workers at seniors vve1fcU``e facilities, managing salary and retirement allowance level, and various allowances should be emphasized. In particular, employment process should be transparent and placement process should be performed fairly considering qualifications, work experience, aptitude, etc. in order to enhane job saticfaction.