지식활용의 측정에 대한 비판적 검토 : 이슈와 제안 = A Critical Review on Measuring Knowledge Utilization

국문 초록 (Abstract)

지식활용 분야의 많은 연구에도 불구하고 그 동안 진행되어온 경험 연구들은 여전히 몇 가지 문제점에 직면해 있다. 그 중에서도 효과적인 경험연구의 시도와 관련하여 실질적으로 중요한 문제는 연구 대상인 지식활용에 대한 개념정의와 특히 어떻게 측정할 것인가라는 방법론적인 이슈이다. 다른 한편으로 지식활용분야는 과거연구를 바탕으로 지속적이며 체계적으로 연구결과나 경험을 축적하려는 노력이 미흡하였다. 결과적으로 많은 연구 결과들의 일관성있는 연계나 의미있는 통합의 필요성은 여전하다.
본 연구의 목적은 과거 연구 중 1990년대의 연구를 대상으로 지식활용의 측정문제를 어떻게 다루었는지를 개괄적으로 정리하고 체계적으로 분석하는 데 있다. 보다 구체적으로 이 연구가 검토하고자 하는 연구질문은 다음과 같다. (1) 90년대 이후로 지식활용의 개념화 작업이 어떻게 이루어졌는가? (2) 지식활용의 측정과 관련하여 보다 개선된 방법론적 시도가 이루어졌는가? 과거연구에 대한 검토결과를 보면 90년대의 연구들 역시 지식활용의 개념화나 보다 적합한 측정 노력이 미흡하였다는 점을 발견할 수 있었다.
결론적으로, 본 연구는 지식활용측정을 위한 새로운 대안으로 과정중심 접근/측정을 제시하며 새로운 대안에 입각한 실질적인 후속 연구를 기대한다.

다국어 초록 (Multilingual Abstract)

Despite voluminous studies on knowledge utilization, we can easily find that empirical studies in the area of knowledge utilization have suffered from several critical problems. Most importantly, there appears to be serious conceptual and methodological gaps that need to be filled. Further, the knowledge utilization field gives remarkably little attention to the systematic accumulation of knowledge from research studies. The purpose of this study is to critically examine studies from the 1990s and to see how they cope with the issue of measuring knowledge utilization and to offer some suggestions for future studies. In this regard, this study focuses on the two questions: What conceptual work has been done in the area of knowledge utilization over the past ten years? What have been the major advances in the area of measuring knowledge utilization? An in-depth analysis of research studies shows that the studies done in the 1990s made little conceptual advancement. Consequently, the field of knowledge utilization still needs to improve methodology, especially clarifying the concept of use and developing relevant measures of it. As an alternative way of measuring knowledge utilization this study offers a process approach.

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