共同住宅의 瑕疵實態 및 被害類型에 관한 硏究 = A Study on the Present Constructional Defects and the Types of Damage in Apartment Housing

다국어 초록 (Multilingual Abstract)

The purpose of this study is to analyze the constructional defects in apartment houses, row houses, mult-family houses, and then to provide with some basic data for the solution of consumer problems. For this survey, a total of 450 questionnaires were distributed to the apartment houses, row houses, mult-family houses in Seoul and Kyonggi province from september 30, 1991 through to Octomber 20, 1991 and 199 of all the questionnaries have been used for effective analytic data.
The data have been analyzed by frequency distribution percentage and cross tabulation and one-way ANOVA and Multi-regression method.
The resut of this study is summarized as follows;
1) Among the percentage of defects, the noise is most highly as 54%, the defective of windows and doors is 26%, the inferiority of equipments is 26% and condensatin is 24%.
2) In point of the actual condition of the damage, pattern owing to the occurrence of defects 「depeciation of property value」recorded highest, and 「spiritual damage」, 「physical damage」and 「degradation of confidence in constructors」showed the occurrence rate of more than 30%.In particular, it could be seen that occupatns were suffering from the degradation of property value in that the purchase of a house is the big article for sale in terms of funds.
3) In relation to the damage of consumer's healths the occupants greatly suffered from damage owing to noise, interior and exterior finish materials, in regard to their spritual damage they did so owing to noise, crack, and the inferiority of windows and doors, in terms of their physical damage they did so owing to water leakage the badness of windows and doors, crack and condensation, with respect to the deterioration of property value concerning the housing they did so owing to the inferiority of facilities and equipment, with relation to the damage of lives received by them they did so owing to condensqtion noise and the inferiority of facilities and equipment, finally with regard to the degradation of confidence in housing constructors they did so on account of water leakage, crack and noise.
4) Accordingly, for the relief of damage received by consumers concerning the housing the cooperation of three parties among consumers suppliers and administrative agencies is more important than anything else that is to say, the consciousness and behavior as a consumer are needed for the protection of their rights and interests on the side of consumers, and on the part of housing suppliers they should carry out conscientions and thorough execution and work superintendence, not only pursuing for their profits.
Exact repair and hospitable after-service are absolutely required within the period of defect warranty.
5) On the other hand, so as to recover the confident relationship between the supplier and consumer of the apartment house and improve housing performance the long-term and short-term housing performance warranty system should be carried on by housing categories, together with the thorough supervision measure taken by the Executive above all.
The defect warranty system will have to be reorganized and obligated, and when the person concerned does not conform to such the regulation he should be provided with strict punishment or the active confranting measure, the specialized and quickly-responding grievance mediation machinery made up of specialists should be taken in the future.