개인의무기록 기반 헬스케어 어플리케이션을 통한 건강관리 가이드 제공 및 서비스 만족도 평가 연구 : 응급의료현장 근로자의 직무･환경･ 건강 정보 활용을 중심으로 = A Study on the Provision of Health Care Guides and Evaluation of Service Satisfaction through Healthcare APP Using Personal Healthcare Records : Focusing on Use of Job, Environment, and Health Information for Emergency Medical Field Workers

다국어 초록 (Multilingual Abstract)

The market of the health care service based on individual medical records is growing 45.1% every year from about 3 trillion won in 2019. It is expected to reach about 14 trillion won by 2023. Among various industries, the emergency medical field is directly related to the lives and health care of the people and has very strong publicity. Due to the recent increase in medical demand, an increase in adult diseases, and an aging population, emergency medical services are the core of the domestic medical delivery system, which is used by more than 10 million people every year. This study was conducted for the purpose of empirical analysis to collect job information, work environment information, and health information of workers in special job environments such as emergency medical sites for the purpose of building big data. Since the area of big data construction of personal medical records is the process of collecting individual sensitive information, problems will inevitably arise from the information provision process if appropriate services are not performed after providing information. The results of this study derived service value that can continuously provide sensitive information. Among the sensitive information, job characteristics, physical health, and psychological health were found to have a high intention to provide information, and information on the working environment was found to have little influence on the value of health care services. Through this study, positive factors have been prepared to solve the problems of low utilization of healthcare applications in previous studies, and we hope that it will contribute greatly to the provision of health care guides and services for workers in the industry in the future.