체감형 스마트시티 서비스에 대한 시민 인식도 연구 = A Study on the Citizen's Perception for the Sensible Smart City Services

다국어 초록 (Multilingual Abstract)

Smart cities using ICT are being built due to the prospect that the number of mega-cities with a population of 10 million or more will increase to 37 in 2025 with the rapid increase in the urban residence rate. Smart City is evaluated as an alternative to urban problems such as traffic congestion, crime and disaster, and energy depletion caused by the rapid increase of urban population and to improve urban competitiveness.
This study analyzed the citizen’s perception for the Busan Smart City Test-bed project and sensible smart city services through two questionnaires. The usability, convenience, economy, urgency, diffusiveness, and publicness which are represented citizens’ perception of smart city service, were measured and analyzed.
The results of this study are summarized as follows.
The citizen awareness of Busan Smart City Test-bed project is low at rate of 40.5%. Therefore, it is necessary to improve citizens' awareness through systematic promotion of the Smart City project and Busan city’s policy.
The usefulness of the Busan Smart City Test-bed project is highly perceived by the citizens and is in need to spread to the public works. However, as the intention to use the service as a fee is low, it is necessary to develop the smart city service necessary for real life by reflecting the citizen's requirements.
The most preferred service for usability and diffusiveness is Smart Mobility Prevention Service (4.21) in the survey of six citizen’s perception categories of usability, convenience, economy, urgency, diffusiveness, and publicness among the 13 sensible smart city services.
The smart parking (4.23) is the most preferred service for convenience and economy. The safety control service for the socially vulnerable and disadvantaged (4.13) and the smart street lamp (4.30) were the most preferred smart city services in terms of urgency and publicness, respectively.
The average of six citizen’s perception variables for 13 sensible smart city services were 3.89 for publicness, 3.82for diffusiveness, 3.80 for usability, 3.80 for convenience, 3.66 for urgency and 3.05 for economy, respectively. It indicates that the citizens recognized that the sensible smart city services should also be built and spread to public works, though they are useful for living. However, it was found that services that are closely related to traffic and life safety could be charged.