KCI등재
일반 논문 : 대중소기업상생협력 연구-LG전자 사례 = Regular Papers : Mutual Cooperation between Large and SM Enterprises: The Case of LG Electronics
저자
발행기관
학술지명
권호사항
발행연도
2012
작성언어
Korean
주제어
KDC
324.3505
등재정보
KCI등재
자료형태
학술저널
발행기관 URL
수록면
1-21(21쪽)
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소장기관
최근 대기업의 사회적 책임과 대중소기업 상생을 강조함에 따라 상생협력에 대한 관심이 높다. 상생협력을 내실 있게 추진하기 위해서는 그동안 진행되어온 상생협력 선행사례를 살펴보고 사업 추진 과정, 성과와 한계를 검토할 필요가 있다. 이 연구에서는 이 같은 문제의식에 따라 비교적 오랜 기간 상생협력사업을 추진해온 LG전자 사례를 살펴보았다. LG전자의 상생협력 사업은 다음과 같은 주요한 특징을 갖고 있다. 첫째, LG전자의 상생협력은 정도경영이라는 경영이념적 배경과 경쟁력확보를 위한 동반성장이라는 경제적 필요성을 갖고 자율적으로 추진된 사업이다. 둘째, LG전자의 상생협력 사업은 협력회사의 역량개발을 통한 경쟁력 확보에 초점을 두고 있다. 셋째, LG전자의 상생협력 프로그램은 협력회사의 참여를 이끌어 내기 위한 다양한 수단과 과정을 활용하고 있다. 이러한 상생협력사업에 대한 평가는 각종 조사에서 상생협력사업의 수혜자인 협력회사들의 긍정적 의견이 나타나고 있고, 외부에서도 긍정적으로 평가하고 있고, 부정적 사안 발생이 감소했다는 점에서 긍정적으로 평가할 만하다. LG전자 사례를 통해 다음과 같은 정책적 시사점을 도출할 수 있다. 첫째, LG전자 사례는 중소기업에게 실제 도움이 될 수 있는 맞춤형 상생협력 방안을 찾고 이에 집중할 필요성이 있음을 시사하고 있다. 둘째, 중소기업이 상생협력사업에 참여하는 방안을 모색할 필요가 있다. 셋째, 상생협력사업에 노조 또는 노동자대표가 참여할 수 있는 방안 모색과 정책적 지원이 필요하다.
더보기Recently, as the government has emphasized the social responsibility of large corporations and win-win of cooperation between large and SM (small/mid-sized) corporations, the interest in win-win cooperation is rising. The fact-revealing and precedent studies on win-win cooperation imply the following : First, a win-win cooperation project requires a large corporation, which is the subject of the project promotion, to recognize the necessity of the project and promote autonomously according to its own management ideology. Second, it is important to secure self-support ability through development of capacity of SM corporations. Third, the participation of SM corporations is necessary. Fourth, the increase of the role of the union is necessary. In order to promote win-win cooperation, it is necessary to examine precedent cases of win-win cooperation conducted so far, and review the project promotion process, achievements, and limitations. However, win-win cooperation projects are led by large corporations and the SM corporations are receiving, so it can be useful to first examine the awareness of the large corporations on necessity of win-win cooperation project and examination of the project execution program. In this study, the case of LG Electronics, which has promoted the win-win cooperation project for a relatively long time, is reviewed from this critical mind. LG Electronics is one of the representative companies in electronics industry of Korea which has continued steady development in digital industry area since its foundation in 1958. First, being a large corporation in electronic industry, it has many SM corporations as partners, so it has a relatively greater need to develop win-win cooperation projects. Second, LG Electronics has long been interested in win-win cooperation projects with the management ideology of Jeong-Do Management. Third, LG Electronics has received an external evaluation regarding win-win cooperation so that project verification can be possible. LG Electronics has established the ``sustainable management principle`` to systematically practice social responsibility, which includes mutual development with a partner with high relativity with win-win cooperation, and a collection of the opinions of related personnel. The major win-win cooperation projects of LG Electronics are as follows : First, LG Electronics operates the program for diverse communications with the partner, utilizing it as the path to strengthen mutual trust, to motivate the partners, and to listen to their difficulties. Second, LG Electronics has announced the conclusion of the first ``subcontract fair trade agreement`` in the country in October 2007, and renewed it in November 2008 and is known as the leader in this area. Third, LG Electronics has the objective of fulfilling the duty of a responsible business partner and operates the human resource support program as one of the partner support systems. Fourth, LG Electronics is operating the partner education support program. Fifth, LG Electronics is directly providing funds to the outstanding partners or the partners deemed to have potential by appropriating a budget of 9 million dollars every year, and they are paying 100% cash for subcontract partners. Sixth, LG Electronics is exercising management that utilizes internal/external consultants for innovations of quality, productivity, cost-reduction, and process of the partners, and supports 6Sigma consulting. The win-win cooperation project of LG Electronics has the following major characteristics : First, the win-win cooperation of LG Electronics is a project autonomously promoted with the economic necessity of joint growth to secure a competitive edge, and the management-ideological background of Jeong-Do Management. The fact that the win-win cooperation of LG Electronics was autonomously executed according to its own management principle and economic necessity implies the necessity that future win-win cooperation projects should be conducted according to the independent needs of the corporations. Second, the win-win cooperation projects of LG Electronics focuses on securing a competitive edge through developing the capacity of the partners. This is the extension of the economic necessity that joint growth with partners is necessary to be competitive in win-win cooperation projects. Third, the win-win cooperation program of LG Electronics utilizes various means and processes to draw the participation of the partners. The win-win cooperation is not a unilateral project execution of LG Electronics, but the opinions of others are incorporated through various communication processes with the partners. Such characteristics show that the major implications from the precedent studies and fact-findings on the win-win cooperation projects, that is, the necessity of autonomous promotion, necessity to secure competitiveness through development of capacity of SM corporations, and the necessity of participation of SM corporations are well present. The win-win cooperation of LG Electronics requires improvements in the following : First, it is necessary to find the role of the labor union and enhance it. Among the implications in the fact-finding and precedent studies, the necessity to enhance the role of labor unions is not well handled. In case of LG Electronics, the relationship of union and management is fair and the union actively participates in the management and assumes an important role, so it is possible for the union to take part in the win-win cooperation as well, yet in reality it does not have a clear role, which can be said to be the limitation of LG Electronics win-win cooperation project. Second, it is necessary to further strengthen the competitiveness of the partners. Currently, the win-win cooperation program conducted by LG Electronics has the characteristics that most are partner support programs. This is meaningful, yet in the mid and long-run, there is the concern that it may not reach the level of securing competitiveness through the self-supportive ability of the partners to propagate. To overcome this, it is necessary to develop in conjunction with the partners the programs to enhance the quality by raising the ability of the partner to propagate. Various forms of partner participation methods can be useful in this process. Third, the unified integral win-win cooperation organization system is inadequate. LG Electronics win-win cooperation project has an inadequate company-wide organization system that integrates and controls the related tasks, so that redundancies are occurring due to different win-win strategies and support from different headquarters, and status monitoring is weak. It is necessary to establish a unified company-wide strategy in charge of the win-win cooperation and strengthen the integrated win-win cooperation organization in the purchase department. Also, the projects conducted in each department should be developed as strengths by training experts in each department, and it is necessary to construct a system that integrates and manages the system to aim for synergy effects. Through the case of LG Electronics, the following practical implications could be drawn : First, the LG Electronics case suggests the necessity to review in detail a win-win cooperation method that can actually help the SM corporations. Considering that the junior executive resources relocation system or education support system has received positive responses among win-win cooperation projects conducted by LG Electronics, it can be seen that the support to strengthen the capacity of SM corporations in the mid and long-run is necessary beyond the financial support that appears outward. Second, it is necessary to search for a method to have the SM corporations participate in the win-win cooperation projects. In case when the SM corporations which are the beneficiaries participate in the win-win cooperation projects, the actually needed projects can be promoted along with motivation, so there would be a great degree of effectiveness. How the win-win cooperation program of LG Electronics utilizes various means and processes to draw out the participation of partners and its effort to incorporate the opinions of not only the partners, but also various related personnel, can be good examples. Third, it is necessary to provide support and find methods so that labor unions can participate in win-win cooperation projects. LG Electronics is a business establishment with a good labor and management cooperation, but the role of the labor union is limited regarding win-win cooperation. This is because the means to have the labor union to participate in the win-win cooperation project has not been found. Not only should this be found, not only in that company and union, but also the government or government-affiliated organizations need to provide a detailed plan through searching for exemplary cases and researches. Also, it is necessary to review the institutional support for the operation of a consultative body with labor and management of both the large corporation and the partner. LG Electronics win-win cooperation case study has the following limitations : First, this study deals with an individual case so that it has the limitation that it is hard to compare to other corporate cases. It is impossible to find out what characteristics this outcome has compared to the win-win cooperation projects of other corporations or whether the performance is better or not, but it is limited to just the evaluation that it has improved compared to the past within LG Electronics itself, so it is difficult to actively interpret the performance evaluation. Secondly, this case study focuses on the large corporation of LG Electronics, and thus lacks the perspectives of SM corporations. The win-win cooperation project is promoted centering on the large corporations, so the necessity to preferentially examine large corporations is acknowledged, but the study is incomplete in that it does not reflect the positions and actual performance of SM corporations who are the beneficiaries of the win-win cooperation project. Third, this study fails to examine the influence of the environmental characteristics of electronic industry regarding the win-win cooperation project, and practical restraints or limitations for being at a disadvantage in terms of resources for win-win cooperation resources since LG Electronics has a strong competitor within the electronic industry. To overcome such limitations and achieve advancements in research, additional research for individual cases is necessary. Especially, it is necessary to compare and evaluate the win-win cooperation project viewed from the large corporation through studies on actual performances with the pros and cons of win-win cooperation projects from the perspectives of the SM corporations. Also, it is necessary to examine the interrelationship with government policies. LG Electronics has promoted win-win cooperation autonomously according to its own management principle before government policy has materialized, but may have been influenced by the win-win cooperation policy of the government. Also, considering that the promotion of win-win cooperation policy the government is preparing preferable conditions in promotion of win-win cooperation projects for individual corporations and the evaluations of win-win cooperation by SM corporations are changing, it is necessary to examine the interrelationship with government policies.
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